Do you operate a business which needs an overseas shipment of goods? Then you probably have a fair idea of how important and difficult it is to negotiate shipping terms with cargo shipping companies. No matter how cheap and affordable shipping rates you have, if your shipping partner is not trustworthy for timely delivery, the negotiation stands of no use.
Fortunately, there are some tips and tricks to avail better shipping terms along with affordable rates from shipping companies. Here are some tips to help you negotiate in a way that can decrease the overall cost with better facilities:
Know the Terminology
Before jumping into the process of negotiation and pricing it's better to have a fair idea about the glossary of shipping terms. Terms like Forwarders, Agents, Insurance Covers, Pilferage etc. are some of the terms that are eagerly used in the world of the shipping industry.
Before your service provider traps you in this terminology, it's better to have a brief idea about all these terms by yourself. Even if you are new to the business, having a fair idea of these terms will make you look experienced and provides you with an upper hand during negotiation.
Conduct a Through Market Research
Entrusting your precious consignment on the very first offer might not be beneficial for you. You can get price quotations from at least 3 other suppliers to compare their prices and other services offered in the industry. This acquired knowledge will help you create value as you deal with the shipping company. You can also demand some extra services based upon other quotations. It will provide you with knowledge of existing challenges in the industry.
Clarity over Refunds and Penalties
When you opt for a particular carrier, there is some standard of services that they promise to offer, timely deliveries being one of them. Failing to comply with timely delivery can result in unhappy customers and may sometimes end up in refunds and penalties. The main reason being the delay in deliveries from shippers end.
That is the reason that you should never waive your right to claim service refunds. While negotiating with the supplier make sure you have the money-back guarantees and service refund options if the carrier doesn't meet the specific standards of services.
Having Good Inter-Personal Skills
If you clearly define the services you want, you can easily grab better pricing and offers. Its easier to explain yourself better to the people with whom you share a better relationship.
Maintaining good relationships with your carrier representatives is extremely important to grab better services and discounts. These are the people who can help you with negotiations and makes your business better and easier. Sometimes they can also help you to get access to much-discounted rates that only representatives can work out.
Final Thoughts
However there is no strict rule book applicable on pricing and shipping terms, you can always find better negotiation options for special cases. As you grow in the business, you can develop better strategies apart from those above-mentioned tips.
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