Covid-19 has
impacted all the pockets of global industry. But the one which is badly hit by
the pandemic is cargo logistics. Everything
came to a halt as the world stopped processing and this halt made it extremely
tough for the logistics industry to come back on track post pandemic.
The world now has started crawling but things are not the same. People's demands have changed drastically. And with this high paced shift in paradigm, technology is that hand that has the potential to drag cargo logistics out of crisis.
Let’s understand how technology can be that tool that will ensure a better future for the logistics industry.
Role of technology in helping cargo logistics in standing back on their feet post pandemic.
1. Catching up with changed demands and priorities of the customers
Today, customers seek for deliveries that are quick and ensure the compliance of all the Covid-19 protocols. Their priority is shifted to hygiene and safety.
Thus, there is now increased pressure on those in the logistics field to find ways to reduce delays and ensure safety and hygiene.
But thanks to technology, attaining this target has become possible. Technology made it easier for freight firms and related carriers to get deliveries completed in less time.
2. Helps in tracking
By the grace of technology, any cargo in transit can be tracked in real time, providing mile by mile delivery details.
This has not only helped logistics companies in their efficient working but has also helped customers in tracking all the information from confirming the order that they have placed to its delivery at their doorstep.
This will enhance customers’ experience and will help companies to gain their trust and loyalty. So, thanks to technology, customers are not left in the dark until their packages are turned up at their home.
3. Maintenance of the vehicle that is being used
Technology enables companies to use tools that can analyse the vehicle and its parts remotely.
By checking
sensor data and equipment monitoring tools, companies can work out when any
vehicle within their fleet requires maintenance, irrespective of its size.
This will save you from any misshaping or delays in the future. Keeping everything under check in advance is indeed a smart thing to do.
4. Internet of Things (IoT)
With the presence of connectivity through the internet, logistics services have gained pace as they are processed automatically. You can have access to real time data which helps in improving the services.
Artificial intelligence (AI) is also used to read, understand, and provide data, allowing for faster and more efficient optimization. It further ensures minimal delays and errors. Thus, improves customers’ satisfaction.
5. Drones have given wings
Automation trucks and drones are by-products of technology and these products are playing a huge role in improving the quality of cargo logistics services.
Driverless vehicles and drones deliveries are just around the corner, with big name manufacturers and shipping companies beginning to step into such territory. This will give a huge boost to the logistics companies.
Summary
Change is the
only constant and upgrading is the demand of an hour. Thus, cargo logistics has to adapt new
technologies to come back into the competition.
